Most small businesses don't lose customers because of bad service; they lose them because no one answers the phone. These missed opportunities carry a significant, often invisible, cost to your bottom line.
40-60%
Unanswered Calls
Of all business calls go unanswered, directly impacting customer acquisition.
80%
Lost Callers
Of callers never call back after reaching voicemail, taking their business elsewhere.
5-10%
No-Show Appointments
Result in wasted time and resources, directly affecting service-based businesses.
3x
Revenue Boost
AI-enabled businesses generate more revenue per employee, a clear competitive edge.
Trillions
Productivity Gains
AI automation is driving global productivity, a trend you can't afford to miss.
This isn't a future trend – it's happening now. Businesses that embrace AI automation are already seeing substantial gains, while those that don't risk falling behind.
The Hidden Cost: Quantifying Your Losses
For a typical business generating £500,000 in annual turnover, seemingly small missed opportunities quickly accumulate into substantial financial drain.
1
Missed Calls
Unanswered inbound calls translate to over £50,000 in lost potential sales and new client acquisition annually.
2
No-Show Appointments
Unfilled appointment slots and wasted staff time lead to £20,000-£30,000 in lost revenue and productivity every year.
3
After-Hours Enquiries
Customer queries outside business hours often result in £25,000+ in missed opportunities for immediate engagement and conversion.
4
Total Hidden Loss
These silent drains amount to a staggering £80,000-£120,000 annually – up to 20% of your business's total revenue, quietly eroding your profitability.
The Hidden Cost of Missed Opportunities
Most businesses don't lose customers because of poor service. They lose customers because no one answered the phone or no one followed up. It's a silent revenue leak that happens every single day across New Zealand.
WeON helps businesses eliminate missed calls, no-shows, and admin overload by deploying an AI Receptionist and AI-driven automation workflows that work 24/7, 365 days a year.
The outcome is simple: More bookings. Fewer no-shows. Lower operational costs. Happier customers who feel valued and heard.
What's Really Costing You Money
Across New Zealand businesses of all sizes, we consistently see the same patterns emerge. These aren't isolated incidents—they're systemic problems that drain revenue and frustrate both staff and customers.
Missed Calls
Calls going straight to voicemail during busy periods, with customers hanging up and calling your competitor instead.
Forgotten Appointments
Bookings made but never confirmed, leading to empty slots and wasted time that could have been productive.
Staff Overload
Team members too busy serving customers in front of them to answer ringing phones, creating an impossible choice.
Invisible Revenue Loss
Lost bookings with no visibility or tracking, meaning you never know how much business is slipping through your fingers.
Every missed call equals lost revenue. Every no-show equals money already gone. The question isn't whether these problems exist—it's how much they're costing you right now.
Real Stories from Real NZ Businesses
These aren't hypothetical scenarios. These are actual situations we've encountered with business owners across New Zealand who were losing money without fully realising the scale of the problem.
Mechanic Workshop
6–7 voicemails left unchecked daily whilst working under vehicles. Each voicemail represents a potential job worth $200–$800. That's up to $5,600 lost per day.
Chiropractor
5 no-shows in a single day equalled approximately $500 in lost revenue. With no reminder system in place, this happened 2–3 times per week.
Dental Practice
Hundreds of dollars lost per missed appointment, with staff spending hours each week manually calling patients for confirmations and reminders.
Trade Contractors
Calls missed whilst on-site with clients, leading to quotes going to competitors and projects being awarded to whoever answered first.
Takeaway Restaurant
Orders lost during peak Friday and Saturday evening rushes when kitchen staff couldn't get to the phone quickly enough.
Medical Clinics
Reception staff tied up with administrative tasks instead of patient care, creating bottlenecks and frustrated waiting rooms.
These losses happen quietly, without fanfare or obvious signals—but they happen daily, eroding your bottom line one missed opportunity at a time.
The WeON Solution: Your AI-Powered Front Desk
AI Receptionist + Automation
Imagine having a receptionist who never takes a break, never calls in sick, never misses a call, and always provides perfect customer service. That's exactly what WeON delivers.
Our conversational AI doesn't just answer phones—it understands your business, your booking rules, and your customers' needs. It responds naturally, books intelligently, and follows up automatically.
Instant Response
Answers missed calls immediately with natural conversation that customers can't distinguish from a human receptionist.
Real-Time Booking
Checks your actual availability and books appointments according to your specific business rules and preferences.
Automated Confirmations
Sends SMS confirmations and timely reminders that dramatically reduce no-shows and keep your schedule full.
Always Available
Works after hours, weekends, and holidays—capturing business when your competitors' phones go to voicemail.
Seamless Integration
Integrates with your existing phone systems and booking tools without requiring you to change how you work.
Flexible Management
Handles cancellations, rescheduling, and follow-ups automatically, keeping your diary optimised and revenue flowing.
Think of it this way: A full-time receptionist with perfect attendance and unlimited patience—without the full-time cost, holiday pay, or sick leave.
How It Works: Simple by Design
We've deliberately designed WeON to be straightforward and non-disruptive. You don't need to change phone providers, replace your existing systems, or undergo weeks of complex setup. Here's the entire process:
01
Customer Calls Your Business
Everything starts with an inbound call to your existing business number. Nothing changes from your customers' perspective.
02
Call Auto-Forwards if Unanswered
If you or your staff don't answer within a set number of rings, the call seamlessly forwards to your AI Receptionist.
03
AI Answers Naturally
Your AI Receptionist greets the caller professionally, using your business name and following your custom greeting preferences.
04
Checks Availability
The system reviews your real-time calendar and applies your booking rules—buffer times, service durations, staff availability, everything.
05
Books or Reschedules
The AI either books a new appointment or handles rescheduling requests, updating your calendar automatically.
06
Sends SMS Confirmation
Within seconds, the customer receives a text message confirming their appointment details, date, time, and location.
07
Automated Reminders
Before the appointment, the system sends reminder messages at intervals you specify—24 hours before, 2 hours before, whatever works for your business.
08
Follow-Up Management
If needed, the system handles follow-up communications, rescheduling requests, and cancellation management without human intervention.
No phone number porting required. No disruption to your current operations. Works seamlessly with Spark, Vodafone, 2degrees, and all VoIP systems. Your customers notice better service. You notice better results.
What This Fixes Immediately
Problems Eliminated
Missed Calls
Every call answered, every time, regardless of how busy you are or what time it is.
Voicemail Backlog
No more voicemails to check, transcribe, and call back hours or days later.
Forgotten Appointments
Automated confirmations and reminders ensure customers remember and attend.
No-Shows
Dramatic reduction in empty appointment slots eating into your revenue.
Staff Overload
Your team can focus on serving customers in front of them, not juggling phones.
After-Hours Loss
Capture bookings when competitors' phones ring through to voicemail.
Solutions Delivered
Instant Responses
Professional answers to every enquiry, building trust from the first interaction.
Automated Bookings
Your diary fills automatically without manual intervention or admin time.
SMS Reminders
Customers receive timely reminders that keep your schedule full and predictable.
Predictable Scheduling
Fewer gaps, fewer surprises, more consistent revenue week after week.
Reduced Admin
Hours of manual booking, confirming, and reminding handled automatically.
More Revenue
Capture opportunities you're currently missing, converting calls into bookings.
The Real Business Impact
Let's talk about what these improvements actually mean in practical terms for your business. These aren't theoretical benefits—they're measurable outcomes we see consistently across our client base.
10-30%
Increase in Captured Bookings
More calls converted into actual appointments simply because someone answered and made booking easy.
30-60%
Reduction in No-Shows
Automated reminders and confirmations dramatically improve attendance rates and schedule reliability.
10-15
Hours Saved Per Week
Time previously spent on phone management and admin now available for revenue-generating activities.
$50-60K
Annual Receptionist Cost Avoided
The salary, taxes, holiday pay, and benefits of a full-time receptionist—without the overhead.
The system creates better customer experiences through instant responses and professional handling of every enquiry. Your customers feel valued because someone always answers. Your staff feel less stressed because they're not juggling impossible demands.
And here's the crucial point: The system typically pays for itself by saving just one or two lost bookings per week. Everything beyond that is pure additional revenue that you're currently leaving on the table.
Real Example: A chiropractic clinic capturing just 3 additional bookings per week at $100 per session generates an extra $15,600 annually—more than 10x the system cost.
Pricing: Simple & Transparent
We believe in straightforward pricing without hidden fees or surprises. Your investment depends on your call volume, booking complexity, and integration requirements. Here's how it breaks down:
Starter
~$1,000/month
Ideal for smaller operations with moderate call volumes. Includes AI Receptionist, basic booking automation, SMS confirmations, and standard reminders.
Up to 200 calls per month
Single calendar integration
Standard business hours support
Email support
Growth
~$1,500/month
Perfect for established businesses with higher volumes. Includes everything in Starter plus extended hours, multiple staff calendars, and priority support.
Up to 500 calls per month
Multiple calendar integration
Extended hours coverage
Priority phone support
Advanced
~$2,500/month
Designed for larger operations or those with complex workflows. Includes everything in Growth plus custom integrations, advanced automation, and dedicated support.
Unlimited calls
Custom CRM integration
24/7 coverage
Dedicated account manager
All tiers include setup, training, ongoing optimisation, and system updates. No surprise charges or hidden fees. Your specific pricing depends on your unique requirements—we'll provide an exact quote after understanding your business needs.
🎄 Christmas Early-Access Offer
Limited Time: December Only
To remove risk and help you start the new year with automation already in place, we're offering an exceptional opportunity for businesses that commit before Christmas.
100% Setup Fee Waived for December sign-ups
This means you save $1,000 – $2,000 upfront in setup costs. There's no catch—just our commitment to helping New Zealand businesses end the year strong and start the new year even stronger.
Save $1,000-$2,000
Complete setup fee waived—no upfront costs beyond your first month's subscription.
Lock In Early Pricing
Your monthly rate stays locked for 12 months, protecting you from future price increases.
Start January Ready
Be fully operational before the new year rush begins, capturing every opportunity from day one.
No setup cost. Just your monthly subscription. This offer expires 31 December 2024 and is limited to businesses that can complete setup before the new year.
Why This Is Your Smart Entry Point
We've deliberately designed the AI Receptionist as the ideal starting point for business automation. It's not overwhelming, it's not complicated, and it solves a problem that literally every business owner understands immediately.
Easy to Understand
You know what a receptionist does. This is the same thing, but powered by AI and available 24/7.
Fast to Deploy
Most businesses are fully operational within 1-2 weeks, not months of complex implementation.
Low Risk
No major changes to your existing systems. We add capability without disrupting what already works.
High ROI
Pays for itself quickly through captured bookings and reduced no-shows—usually within the first month.
Universal Problem
Every business with a phone faces this issue. The solution is immediately relevant and valuable.
But here's what makes this truly strategic: the AI Receptionist isn't just solving an immediate problem. It's becoming the foundation for deeper automation later.
Once you see how AI handles your front desk, you'll naturally start thinking about what else could be automated. That's when Phase 2 becomes interesting.
Phase 2: Expand Your Automation
Once your AI Receptionist is live and you're seeing results, many businesses naturally want to expand automation into other areas. This is completely optional, but it's worth understanding what's possible.
AI Client Intake & Triage
Automatically gather client information, assess urgency, and route enquiries to the right person or department.
Automated Follow-Ups
Send personalised follow-up messages, check-ins, and re-engagement campaigns without manual effort.
CRM Integration
Sync all customer interactions, bookings, and communications directly into your existing CRM system.
Review & Reputation
Automatically request reviews from happy customers and manage your online reputation proactively.
Admin Workflow Automation
Streamline repetitive administrative tasks like invoicing, reporting, and data entry.
SEO & Visibility Monitoring
Track your online presence, monitor competitors, and identify opportunities for improvement.
This expansion is delivered through a Personalised AI Automation Savings Report—a detailed analysis of where automation can save you time and money based on how your business actually operates.
But that's for later. First, let's get your phones answered and your bookings automated.
Why Choose WeON
There are plenty of AI companies making promises. Here's what makes WeON different and why New Zealand businesses trust us with their front desk operations.
🇳🇿 NZ-Based Team
We're in New Zealand, we understand New Zealand businesses, and we're available during your business hours—not on the other side of the world.
Built for NZ Businesses
Our system understands Kiwi speech patterns, local terminology, and the specific needs of New Zealand small-to-medium businesses.
Practical AI, Not Hype
We focus on solutions that work today and solve real problems, not futuristic concepts that might arrive someday.
No Forced Changes
We don't require you to replace your existing systems. We integrate with what you already use.
Works With Your Tools
Compatible with major phone systems, booking platforms, and business software you're already using.
Outcomes Over Buzzwords
We care about results—more bookings, fewer no-shows, less stress—not impressive-sounding technical jargon.
We design automation around how businesses actually operate, not how technology companies think businesses should operate. Your workflow stays familiar. Your team stays comfortable. Your results improve dramatically.
Who This Is Ideal For
The AI Receptionist works brilliantly across virtually any industry where phone calls and bookings matter. Here are the business types we're already helping:
Mechanics & Tradies
Capture bookings whilst you're under a car, on a roof, or on-site with customers. Never miss another job enquiry.
Healthcare Providers
Chiropractors, physiotherapists, dentists, and allied health professionals reducing no-shows and admin burden.
Clinics & Medical Centres
Free up reception staff to focus on patient care instead of phone management and appointment juggling.
Salons & Beauty
Hair salons, beauty clinics, and spas booking appointments automatically whilst you're with clients.
Takeaways & Hospitality
Capture orders during peak hours when your staff are flat-out serving customers.
Motels & Accommodation
Handle booking enquiries 24/7, even when you're off-property or sleeping.
Simple rule: If calls matter to your business, this matters to your business. If missing a call costs you money, WeON saves you money.
Your Next Steps
We've deliberately kept this process simple and pressure-free. There's no lengthy sales cycle, no aggressive tactics, just a straightforward path to getting your AI Receptionist deployed.
Confirm Your Interest
Let us know you'd like to proceed. We'll arrange a brief conversation to understand your specific needs and answer any questions.
Choose Your Tier
Based on your call volume and requirements, we'll recommend the appropriate subscription level—Starter, Growth, or Advanced.
Lock In December Offer
Sign up before 31 December to claim your waived setup fee and early-access pricing guarantee.
Deploy AI Receptionist
We handle the technical setup, training, and integration. Most businesses are live within 1-2 weeks.
Start Capturing Revenue
Your AI Receptionist begins answering calls, booking appointments, and recovering the revenue you've been missing.
No long sales process. No pressure. No hard sell. Just a smarter, more efficient front desk that works whilst you focus on running your business.
The businesses that move quickly will be capturing missed revenue before Christmas and start the new year with a significant competitive advantage.
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Ready to Stop Missing Calls?
Would you like to eliminate missed calls and no-shows before the new year?
The question isn't whether missed calls are costing you money—you already know they are. The question is whether you're ready to do something about it.
Your competitors are making decisions right now. Some will invest in automation. Some won't. The ones who do will capture the calls and bookings that others miss.